Returns

At RGV Roots, ensuring you have a great shopping experience is our top priority. We understand that sometimes you might need to make a return, and we're here to help you with that. However, we kindly ask you to consider the impact that returns can have on our small business. After all, we are a small team, crafting everything ourselves. Please respect our return policy and refrain from misuse. Thank you for your understanding and support!

Refunds

All sales are FINAL. We do not accept returns or exchanges. We are not responsible lost or stolen packages. We are not responsible for lost packages due to incorrect shipping addresses entered at checkout. 

Issues with Item 

If your item is damaged, defective, or you received an incorrect item, please contact us immediately via email. Customers have 2 days after their order was delivered to inspect their package and contact us regarding issues with their order. If we are not contacted within 2 days of you receiving your order, we are no longer able to resolve the issue. 

Contact Us

RgvRootsWear@gmail.com